Our Mission
The delivery of exceptional patient care focusing on caring, quality, safety, and service.
Our Vision
To be the healthcare provider of choice in our service area by leading in quality, access, and service.
Our Core Values
- Our patients come first.
- Every employee is a caregiver.
- Our employees are the key to our success.
- OMC is an active, contributing partner in the communities it serves.
- We have a duty to position and prepare OMC for the future.
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Send us your feedback...
We're listening!
At Olmsted Medical Center, we take patient feedback very seriously, and we use it to guide our ongoing improvement projects. We include every comment we receive in our ongoing quality assessments and work to be responsive to your needs. While our overall patient satisfaction scores are around 90%, there is always room to improve.
After a visit to Olmsted Medical Center, your name is sent to Quality Data Management, the organization that gathers our patient-satisfaction survey responses. Your name may be chosen at random to participate in the survey. If you are chosen, a Quality Data Management representative will call you. Your responses are confidential. Surveys take 15 to 20 minutes, and you choose whether or not you participate.
Our Patient Relations Department also gathers feedback to guide OMC’s future development. Do you have a compliment, concern, or comment you’d like to share with us? Talk with any staff member about your OMC experience. Or, call us today. We’ve even have a special phone line just for your use: 507.292.7204.
Tell us how we’re doing—we’re listening!